Effective Date: June 15, 2025
Website: https://aiautomationservices.co
At AI Automation Services, we are committed to delivering top-quality, fully functional AI-based solutions tailored to your business needs. To ensure your satisfaction, we provide unlimited revisions and ongoing technical support for a limited time. This policy outlines how that works.
1. Unlimited Revisions Guarantee
We offer unlimited revisions for all eligible services until your AI solution performs as expected and matches the scope of your original order.
Revisions Cover:
- Functionality fixes
- Adjustments based on initial requirements
- Technical or operational issues
- UI/UX refinements (if applicable to the service)
Revisions Do Not Cover:
- A complete change of project scope
- New features not included in the original order
- Platform, tool, or domain changes after project start
- Delayed revision requests beyond the support window
To request a revision, email us at [email protected] or use our website’s live chat.
2. Post-Delivery Support Period
All completed projects include 30 days of free technical support from the date of final delivery.
Covered During Support Period:
- Bug fixes
- Integration assistance
- Minor improvements
- Troubleshooting connection or setup issues
Support is available via:
- Email: [email protected]
- Live Chat: Available on our website during business hours
3. Extended Support
After the 30-day support window, clients may choose to purchase extended support or request additional custom work under a new service agreement. Please contact us to discuss ongoing maintenance or upgrades.
4. Response Time
We aim to respond to all support and revision requests within 24 to 48 business hours. Urgent issues are prioritized based on severity.
5. Client Responsibilities
To ensure smooth support and revisions:
- Provide clear instructions for each revision
- Respond promptly to our queries
- Avoid major scope changes after the project begins
Delays in communication may result in extended timelines.
6. Support Limitations
Our support team is not responsible for:
- Third-party platform outages or changes
- User-caused misconfigurations or code alterations after delivery
- Server-side restrictions or hosting issues outside our control
We will always guide you toward the right fix, even for issues beyond our scope.
7. How to Get Support
Contact us anytime through:
- Support Email: [email protected]
- Order Queries: [email protected]
- Live Chat: Available on our homepage
- General Info: [email protected]
We’re here to make sure your automations run smoothly — always.